Citizens as a life-saving resource

How it works

The system is in place in Sweden and Denmark

Over the course of 2019, the Swedish PSAP service (SOS Alarm) alerted citizen responders to 1,230 suspected cardiac arrests within the Stockholm Region. In 47% of the cases, citizen responders arrived on the scene before the ambulance. Early intervention saves lives, and a number of victims were given better chances of survival as a result of early defibrillation. The number of volunteer responders in Sweden are about 150,000.

In 2020, Denmark became the first country in Europe to implement a common and nationwide system which goes by the name of TrygFonden Hjerteløber. Danish citizen responders can now provide help no matter where in the country they are and there are currently about 155,000 volunteer responders nationwide. A recently published study from Copenhagen reports that the percentage of cardiac arrest victims who were defibrillated prior to the arrival of an ambulance tripled when volunteers were alerted and were first on the scene – from 7% to 21%. 

The total number of volunteer responders in Scandinavia are over 300,000.

What’s it like rescuing a life as a citizen responder?

Implementation of the Heartrunner System

Our system can be incorporated with any CAD software and alerts are sent through an API to our MissionServer. This is a hassle-free solution without any built-in buttons or switches. It is a redundant system which runs on Microsoft Azure servers and there are no bottlenecks in the number of alerts handled or the number of citizen responders in the system. The app is designed as a white label solution that can be branded in compliance with regional or national concepts. 

Our MissionServer handles the logistics and logic of selecting candidates to alert within proximity of a suspected cardiac arrest. We can easily incorporate data from a national or regional AED network into the alerts so as to further increase the chances of survival. 

We provide next to real-time feedback to the region on details such as the number of volunteers and their actions, and you will be able to quickly see the benefit in terms of increasing the rate of bystander CPR and defibrillation.